About ExtraMo™
How do I know if the drive works with my old phone?
If your phone has a Lightning or USB-C port, it’s compatible. If you’re unsure, our customer support team is here to help.
I’m not very tech-savvy — is it complicated?
Not at all. It’s simple and step-by-step. An instructional video is available, and our support team can assist you if needed.
Do I need to install an app to use it?
On iPhone, yes (we recommend the free app LUV-Share). On Android, PC, or Mac, it’s plug & play — no software required.
Is this drive really compatible with my iPhone or Android?
Yes. ExtraMo™ is equipped with 4 connectors: Lightning (iPhone), USB-C (Android), USB-A (PC/Mac), and Micro-USB. It works with 99% of recent devices.
Can I use it on multiple devices?
Of course! You can use it with iPhone, Android, tablet, PC, or Mac. It’s truly universal storage.
Is it secure? Are my files protected?
Yes. Your files stay stored locally, without the cloud or risk of remote hacking. You can also protect access with a password or Face ID.
Can I transfer my photos without deleting them from my phone?
Yes. You can choose whether to copy or move your files, depending on your needs.
What is the transfer speed?
ExtraMo™ offers ultra-fast transfers: up to ~80 MB/s read speed and ~30 MB/s write speed.
And if the drive’s memory is full?
You can offload files onto your computer, an external hard drive, or simply upgrade to a higher-capacity model (up to 2 TB available).
Is there a warranty?
Yes. ExtraMo™ comes with a lifetime warranty against technical defects. Plus, you have 30 days to change your mind.
Your Order And Our Guarantees
What does your 30-day guarantee cover?
We offer a 30-day money-back guarantee starting from the day you receive your product. If you’re not satisfied, simply return the device (in its original condition) and we’ll refund you in full — no questions asked.
Do you provide after-sales service?
Yes! You can contact our customer support team Monday to Friday, from 10 AM to 6 PM, or via our dedicated mobile app.
What are your warranty, return, and order modification conditions?
- All our products come with a legal warranty of conformity and a manufacturer’s warranty (lifetime warranty).
- You have 30 days to change your mind. If you’re not satisfied, simply return your order (even used) for a full refund.
- You can modify or cancel your order as long as it hasn’t been shipped. Just contact us quickly at contact@technibrite.com with your order number.
Your satisfaction is our priority — simple, clear, stress-free.
